Privacy Policy

This Privacy Policy explains how House Offers Direct (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, submit your property information, or communicate with us by phone, text, or email.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Name and contact details (phone number, email address, mailing address)
• Property address and details about your property
• Information about your situation, timeframe, and preferences
• Any other information you choose to share with us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general location information
• Device type, browser type, and operating system
• Pages visited, time spent on the site, and referring URLs
• Cookies or similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Evaluate your property and provide cash offers or related solutions
• Communicate with you by phone, text message, or email
• Schedule appointments, walkthroughs, or closings
• Improve our website, marketing, and services
• Comply with legal obligations and protect our rights

3. Text Messaging & Phone Communications

By submitting your phone number, you agree that House Offers Direct may contact you by call or text message (including automated or prerecorded messages) regarding your property, potential offers, and related services. Message and data rates may apply. You can opt out of text messages at any time by replying STOP.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to remember your preferences, analyze website traffic, and improve user experience. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Trusted service providers who help us operate our business (e.g., CRM, marketing, title companies)
• Business partners or investors involved in purchasing or evaluating your property
• Authorities if required by law, legal process, or to protect our rights or the rights of others

6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

8. Your Choices

• You may opt out of marketing emails by clicking the “unsubscribe” link in our emails.
• You may opt out of text messages by replying STOP to any message.
• You may contact us to update, correct, or request deletion of certain information, subject to legal limits.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

House Offers Direct
Attn: Privacy Officer
Phone: (469) 599-8337
Email: [email protected]